Kashmiri Tilla & Thread Embroidered Silk Kaftan Set – Magenta Pink

Manufactured & Marketed by:

KashmirBox Online Private Limited

Address: Broadway Rawathpora, Baghat Barzulla ,Srinagar, Jammu & Kashmir, 190005

Country of Origin: India

Consumer Care Details:

Email: care@kashmirbox.com
Phone: +91 2269470525
WhatsApp: +91 9797708647

Shipping & Return Policy

At Kashmir Box, we take special care to make sure your products reach you in the best condition and on time, which is why we partner only with courier companies of international repute.

Shipping Charges

• All orders within India are eligible for free shipping.
• Cash on Delivery orders within India carry a charge of Rs 49 for eligible pin codes.
• For international orders, shipping costs are based on weight and may vary with order volume and delivery location.

Incorrect or Incomplete Address

• Please check your delivery address carefully before placing your order.
• If an order can’t be delivered because the address is incorrect or incomplete, the customer bears the additional shipping charges for reshipment.
• If you prefer a refund instead, the applicable delivery charges will be deducted from the refund amount.

Returns

• We recommend raising a return request as soon as you receive your order.
• Returns must be requested within 48 hours of delivery for food orders and within 7 days of delivery for craft orders.
• Once we receive the return shipment, we will start the reshipment or refund, as applicable.
• For replacements, please allow 4–5 days for delivery of food products and 12–15 days for craft products.

Exchanges

• Only one exchange is allowed per order.
• Products received through an exchange are not eligible for a refund.

Return & Exchange Eligibility

To qualify for a return or exchange, the item must be:

• In its original condition: unworn, unused, with tags attached, and in its original packaging.
• Well packed, to avoid damage during transit.

The following are not eligible for returns or exchanges:

• Customized orders
• Products bought during a sale on the website
• Damaged, tampered-with, or used products

Reverse Pickup

• Reverse pickup is available only for orders delivered to serviceable pin codes.
• Reverse pickup is not available for international orders. Customers need to ship international returns themselves. 

Product Disclaimer:

 Happy to help you for return related queries at

Phone : +91 2269470525
Whatsapp : +91 9797708647
Email : care@kashmirbox.com

 

Address to be specified on return shipments.

Returns Department
Broadway Rawathpora Baghat Barzulla
Opp. Jamia Masjid Salfia
Srinagar, Jammu and Kashmir, India – 190005