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For Customers:  
 
At Kashmir Box, we take special care in ensuring that your products are delivered to you in the best condition and on time by partnering with only with couriers companies of repute.

1. Our gourmet has free shipping on all orders above Rs 500. For those below the amount, a nominal shipping charge of Rs 30 will apply. 

2. We offer free shipping on all our products which fall under the category of Kashmiri Craft for our customers in India. There are no extra charges on any craft product within the country.

3.  A weight based shipping cost is applicable for our International Customers.

4. Because each of our products is crafted especially for you by master artisans across the valley, the shipping time for each is different. Please check the delivery time on the product page while placing the order.

5. Our courier partners deliver on working days, excluding Public Holidays.

6. You will be notified by email as and when your product is dispatched from our warehouse.

Shipping charges may vary from country to country and with content as well. Please contact us to know about your country specific shipping charges. You can drop a mail at care@kashmirbox.com, and we will get in touch with you in no time. 


Please note the following: 


● Most of the orders are shipped directly from Kashmir.
 
● Shipping address refers to where the product has to be shipped and therefore you are requested to mention your complete address with pin/zip code and a working phone number. 

● Billing address refers to the address where a customer receives their credit card bills.